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Nothing obvious needs changing.
Your current process may already fit the need.

Schedule a Brief Call
This brief scoping conversation is for research sites that want to discuss an active or upcoming study and clarify whether Patient Recruitment Support, Post-Interest Enrollment Support, or both may be useful.
No protected health information (PHI) is needed. This is not a product demo. There is no obligation.
Bring one active or upcoming enrollment workflow. We will look at:
The goal is not to force a C2R solution. It is to clarify the workflow first.
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Your current process may already fit the need.
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A specific handoff, ownership, follow-up, or capacity question may be worth reviewing.
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We can discuss whether hands-on support or a deeper operational review makes sense.
A brief call cannot prove the cause of an enrollment problem, and it does not replace protocol- or site-specific analysis.
This brief scoping conversation is not:
C2R may support patient recruitment, approved post-interest enrollment work, or both depending on the study. The site’s clinical team handles screening, eligibility, consent, protocol decisions, and randomization.
You do not need patient information.
High-level workflow information is enough, such as:
The brief call does not commit either side to an engagement. If there appears to be a fit, the next step is to define what would actually need to be true before C2R begins approved work.
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Use appropriate high-level information to understand the operating context and the work being considered.
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Clarify which operational activities C2R may support and which responsibilities remain with the organization and authorized site personnel.
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Confirm applicable systems, access, communication permissions, privacy requirements, escalation, documentation, reporting, and handoff expectations.
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Document the agreed scope, applicable commercial terms, and required agreements before work begins.
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Finish any required access, workflow approval, study-specific, privacy, legal, or operational activation steps.
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C2R starts the agreed operational scope after the applicable requirements are in place.
The exact sequence depends on the engagement. This is not a promise that every scope requires the same steps or follows the same timeline.
No. If you have recent high-level workflow or enrollment information, it can help, but the first conversation can begin with how the process works today.
No. Do not send patient-identifying information for the call.
No. The purpose is to understand the workflow and clarify the next step. C2R may or may not be relevant.
There may be no next step. If C2R appears relevant, the organization and C2R can review the appropriate study or workflow information, define a possible scope and responsibilities, identify required systems, permissions, access, privacy, escalation, and reporting requirements, confirm applicable commercial terms and agreements, and complete any required readiness steps before approved operational work begins.